REACH THE BAY DESK

Talk to the team that builds your unit.

Whether you need a full upfit, a spare kit line or just a careful answer about fitting a transport insert, write to us and we will reply on the same working day whenever we can.

Send a build request

Share the vehicle model, the dog breed and weight, and the duty your unit runs. The more detail you add, the faster our first quote can follow.

This form opens your own email program with the message ready to send. We never collect the message content on this website.

Company details

ORGANISATION HMS Interceptor LLC
ADDRESS 7533 S Center View Ct, West Jordan - 84084-5526, United States (US)
PHONE +16804223592
BAY HOURS Monday to Friday, 0800 to 1700 Mountain Time
RESPONSE

Messages received during bay hours normally get an answer within one working day. Weekend builds continue for crews already scheduled, so a known unit can reach the desk direct at any hour.

When you write, please confirm whether the build is for a single vehicle or a whole fleet. A clear subject line with the unit name and vehicle type lets us route your request straight to the right coordination line on the first pass.

QUICK ANSWERS

Three questions we hear every week.

How long does a full upfit take?

Most single vehicle kennel and cooling builds take between one and two bay weeks. A full coordination sweep that also retimes other workshop jobs can run longer. Once we assess your vehicle we confirm a real calendar date instead of an estimate.

Do we need to send the actual dog?

No. We measure the vehicle and build to the breed weight, chest depth and gate behaviour you describe through the order form. For kennel inserts we work from the dog measurements you provide, and we can adjust the panel at handover if growth or a handler request changes the fit.

Can we buy only a single spare part?

Yes. Our kit lines are listed per item so a spare latch, a cooling filter or an extra lead can ship alone. Use the order address or the build request area and name the part, and the bay will confirm stock and a delivery slot.